Management Services

The RPA Group offers management services that support our Hosted Exchange, and Wireless solutions. These supportive services include:

Administrative Support
At The RPA Group we provide customer service so you don't have to call your wireless carrier and wait for 20 minutes, you can have your questions answered right away. This service alone has saved our customers thousands. We pride ourselves on our philosophy that the customer comes first, not the carrier.

back to top

Allocation Reports
The RPA Group’s allocation reports ensure that your telecom charges are allocated appropriately and provide insight into monthly usage. Our cost allocation analysis allows our expert consultants to accurately assign cost to the appropriate departments within your company. This analysis also allows us to uncover trends in your spending and areas that may be inefficient – such as over-charges or discounts that are incorrectly applied to your bills.

back to top

Help Desk
The RPA Group provides clients with access to helpdesk support 24/7/365 to help resolve service issues, manage all move, add, change, and disconnect requests, and provides support for your hosted exchange services.

back to top

Inventory Management
With a super fast turnaround time of 24 hours, The RPA Group maintains our own inventory of equipment so that we can provide our clients with new or replacement equipment with minimal downtime.

back to top

Monthly Maintenance
As part of our monthly maintenance services, The RPA Group handles the day-to-day administration of your telecom expense management.

back to top

Order Assistance
The RPA Group makes ordering approved service plans and wireless phone products easy for your employees.

back to top

Contact us today for a no-obligation billing analysis and we’ll make recommendations for cost savings and other improvements to streamline and manage your telecom spending.

Contact Info
The RPA Group
1-866-433-6687