What are BES and Exchange?
The latest buzzwords in small business communications can be confusing. What are they, and how can they help grow your business?
BES and Exchange are two different technologies that enhance communications between employees, customers and vendors. Both can be implemented by themselves, but using them together provides the ultimate in communication and collaboration tools.
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Question of the Month
Each month we'll answer one of the top questions our help desk receives.
Question: Why can't I send and/or receive text messages?
Answer: If this is a new phone or account, you may not have a text plan. Some phone plans do not include text messaging, so you may have to purchase that separately, or choose a different plan. Our help desk team has in-depth knowledge of all available plans and can advise you on the best one for you.
If you have used text messaging on your phone before and it's not working now, there may be a text restriction on your phone or you may have to initiate a master reset on the phone. In either case, our help desk team can walk you through the process.
Our help desk can be reached at helpdesk@therpagroup.net or 866-433-6687.
How Ready Are You for an Emergency?
The Plans, Policies, & People You Should Consider
Since September 11, 2001, U.S. businesses large and small have focused much more on emergency-response planning than perhaps ever in our history. But nearly 7 years after the tragic attack on the World Trade Center and other sites, questions remain. Is business responding appropriately? Do people know what to plan for, and how to do it? Should there be national standards for emergency planning? This Compliance Report addresses these and other issues.
Preparing for emergencies in order to reduce the potential for employee injury or death is a large and complex topic. This article breaks it down by reviewing OSHA requirements and recommendations, offering views of consultants in the field, and detailing best practices used by a business with a mature response plan in place.
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New monthly reports!Reports detailing your savings coming to your inboxBeginning next month, we will send reports to our customers on a monthly basis via email. These reports summarize your bill, and highlight the savings and services we provide. If we don't have an email address on record for you, please call 866-433-6687 so we can get you signed up. |
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Total Support Service
RPA's complete wireless management service includes:
Administrative Support – Account Management
Live Help Desk – No Hold Time
Proactive Monthly Bill Review
Customized Monthly Reports
Discounted Equipment
Don't throw your old or broken cell phones out! Send them to us and we'll recycle them free of charge.
The RPA Group
Cell Recycling Program
303 East 17th St. Suite 1060
Denver, CO 80203
Exchange hosting: bring enterprise-level communications and collaboration to small businesses
BES hosting: deliver email directly to your phone, synchronize calendars and tasks
Sign up here to get your own copy