The RPA Group Newsletter
  The RPA Group Home | Contact Us | 866-332-3831   Issue 6, Volume 1, August 2009
   
 

GPS Vehicle Tracking

Cell phone solution helps company control costs and improve customer service

Spectrum Realty needed a solution that could improve workforce management. It was important for Ryan Wagner to be able to efficiently record their locations in case of an emergency, as well as maximize efficiency by dispatching job orders directly to workers in the field. He desired to enhance customer service by making sure jobs were accepted and completed in a timely manner.
See how Spectrum Realty's investment in GPS paid off

All Cases on Sale!

50% Off all cases, Otterbox 25% Off

To help protect your phone during your busiest time of year, we're selling every case we carry for 50% off. (Otterbox cases 25% off, see below)

Examples include:

  • Duracase Ballistic Nylon & Stainless Steel
    Regularly $29.99, now just $14.99
  • i670 Black Nylon Rugged Case
    Regularly $29.99, now just $14.99
  • Universal PDA Pouch
    Regularly $39.99, now just $19.99

$12 Off Otterbox cases
Normally $49.99, now just $37.99

Click here to order or call 866-433-6687

Offer valid through 8/31/09. While supplies last.


Question of the Month

Each month we'll answer one of the top questions our help desk receives.

Question: How does GPS work, and how can it help me?

Answer: Actually, we're hosting a free webinar on Tuesday, August 25 from 11:00am-12:00 PM MST. We'll discuss these questions and more, and show you exactly how you can reduce costs with GPS technology.
Click here to RSVP!


Microsoft Outlook How-To

Desktop Alerts & How to Manage Them

A Desktop Alert is a notification that appears on your desktop when you receive a new e-mail message, meeting request, or task request. Desktop Alerts are turned on by default. This article explains how you can customize the appearance of Desktop Alerts as well as turn them off.
more


A.M. Ortega Construction, Inc.

Outstanding service and savings

A.M. Ortega, a premiere underground utility construction provider in Southern California with 124 cell phones, contracted with The RPA Group in March 2009. Initial guaranteed savings came in just shy of $9,000 by working with The RPA Group.

  • Annual Guaranteed Savings: $8,961.00
  • Additional Savings found by RPA: $699.00
  • Support Cases requested since 3/2009: 72

We initially guaranteed A.M. Ortega an annual savings of $8,961, but were able to increase their savings by an additional $699. Our Account Managers’ commitment to identifying additional savings is paramount to our success, and further demonstrates our ability to effectively and pro-actively review our clients’ accounts monthly.

"We're absolutely thrilled with the savings RPA has provided for us. Additionally, the InTouchTM Support team has provided outstanding customer support and service. I highly recommend The RPA Group to anyone looking for cost effective solutions and superior customer service."

-Ron Gomez, A.M. Ortega


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InTouch™ Support Service for Sprint, Verizon, AT&T and others
RPA's complete wireless management service includes:
Administrative Support – Account Management
Live Help Desk – No Hold Time
Proactive Monthly Bill Review
Customized Monthly Reports
Discounted Equipment

Free Phone Recycling
Don't throw your old or broken cell phones out! Send them to us and we'll recycle them free of charge.
The RPA Group
Cell Recycling Program
303 East 17th St. Suite 1060
Denver, CO 80203

Small Business Communication Solutions
Exchange hosting: bring enterprise-level communications and collaboration to small businesses

BES hosting: deliver email directly to your phone, synchronize calendars and tasks

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